Wednesday October 21, 2020 Breakout Sessions

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ROUND 3: BREAKOUT SESSIONS
Sponsored by Sage Squirrel Consulting
Session CEU Hours: 4


11:00 AM – 12:00 PM EDT
CEU Hours: 1
EC 7-A
Audience: Emerging | Seasoned | Advanced
Track/s: Across ADS | Leadership | Business
Business Resources Needed to the Conquer COVID-19 Chaos
Mike Boone, Senior Vice President, Heffernan Insurance Brokers
Matthew House, Asst. Vice President, Heffernan Insurance Brokers
Linda Huber, Senior Vice President, Heffernan Insurance Brokers
Heidi Durr, Esq, Shareholder, Ogletree Deakins
Stacia Peterson, Senior Vice President, Busey Bank

This session will provide a wide range of guidance on business resources needed help you conquer the COVID-19 chaos. Experts from several industries will discuss the CARES Act and employment
law and business insurance to provide a roadmap to help navigate the rapidly changing COVID-19 environment.
Topics will include:
Insurance
• Workers Compensation
• Liability Issues for Your Center and Your Employees
• Cybersecurity Risk Management
• Insurance Payments, Cancellations and Renewals
• Temporary Business Closure/Loss of Income
Legal
• Workplace Health & Safe
• Remote Working
• Families First Act
• CARES Act
• Layoffs and Downsizing
Banking
• Paycheck Protection Program (PPP)
• Economic Injury Disaster Loans (EIDL)


12:15 PM – 1:15 PM EDT
CEU Hours: 1
EC 8-A
Audience: Seasoned | Advanced
Track/s: Across ADS | Business | Leadership | Marketing
Transportation Challenges & Business Opportunities in the Era of COVID–19
John Paravisini, Director of Transportation, Active Day

This deep-dive session will focus on the transportation component and related challenges for Adult
Day in addition to key areas of Operational Excellence: expense control and management; high customer satisfaction ratings; and, business growth.
Learning Objectives:
• The challenges in adapting to COVID-19 requirements and suggested solutions;
• Key areas an Adult Day Center Manager or Transportation Supervisor needs in order to
provide a first-rate, cost-effective transportation service;
• Ways to capitalize on business opportunities;
• “How-to” guide for the successful operation of a transportation service at an Adult Day
Services program
• Vehicle Best Practices: Procurement of vehicles – both new and used – from reputable
vendors; how to determine the vehicle type to best fit the operation; and the importance of a solid preventative maintenance program and retrofitting, sanitizing and COVID-19 safety precautions for clients and drivers;
• Drivers: the profile for a successful driver and best practices for recruitment and  retention;
and,
• Routing and Marketing: Through a case study illustration, we will show the operator how to juggle routing and marketing to achieve growth in their business.


1:30 PM – 2:30 PM EDT
CEU Hours: 1
EC 9-A
Audience: Emerging | Seasoned | Advanced
Track/s: Activities | Best Practices, Falls Prevention, Medication Management |
Caregiving | Leadership | Marketing | Person-Centered Care | Staff & Volunteers
| Technology
Takin’ it to the Streets: A 25,000 Mile Journey of Inspirations
Jack York, Co-founder of It’s Never 2 Late (iN2L)

This presentation will walk attendees through a 25,000-mile journey throughout the world of senior living, including Adult Day sites. What started as a simple journey of gratitude evolved into a life changing series of conversations and interactions with the people and staff living in communities every day. Stories of hope, of determination, of faith, of inspiration, of romance, of possibilities, of exuberance, of loss told every day by the greatest generation and workers who love to serve those same people. The perspectives learned from the visits that crossed over 30 states and over 100 communities provide lessons of delivering care, of improving relationships, and frankly, of transforming how we view aging.
Learning Objectives:
• Has your perspective of aging changed, of what people are capable of, particularly individuals living with dementia?
• Learn lessons and tips that will allow your participants to feel more connected and engaged in your community.
• Be inspired to increase meaningful interactions at your Adult Day sites between management and participants.


2:45 PM – 3:30 PM EDT
CEU Hours: 1
EC 10-A
Audience: Emerging | Seasoned | Advanced
Track/s: Advocacy | Public Policy Advocacy Update and NADSA Annual Meeting
Senator Roy C. Afflerbach (Ret), NADSA Pubic Policy Consultant

This segment will highlight the What, Why, When, Where, and How of NADSA’s public policy advocacy for 2020. It will include engagement with other organizations and agencies to address COVID-19 issues, financial relief, service waivers, and non-COVID-19 legislative issues that are in the background. The NADSA Annual Meeting will provide an update on the state of the industry and the association as well as the introduction of new Board Members.

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